Error Codes and Responses

The HelpDocs API sends back standard error codes when things go wrong. Code Description 200 OK 400 Missing required parameters for API call 401 Account or user not authorized for this route 404 The d…

Taylor Sloane
Updated by Taylor Sloane

The HelpDocs API sends back standard error codes when things go wrong.

Code

Description

200

OK

400

Missing required parameters for API call

401

Account or user not authorized for this route

404

The data or route you requested doesn't exist

500

Something went wrong on our end, and we're trying to fix it

Errors sent from the API often come with a message that describes them in more detail

If you come across an error code that's not mentioned, or you're getting a code you don't expect, get in touch and our developers will take a look.

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