Generating a Chatbot Source Page
The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing…
The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot.
This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly. Learn more about it over here.
Endpoint Details
To generate a chatbot source page, use the following endpoint:
GET/v1/article?format=list
This endpoint returns a list of all your published articles in a format that's optimized for chatbot consumption. You'll get a page that looks like this:
Using JWT Authentication for Permissioned Content
By default, the endpoint only returns publicly accessible articles. If you want to include articles with permission restrictions, you'll need to use JWT (JSON Web Token) authentication. You can use our JWT Studio for this.
The endpoint will look something like:
/v1/article?format=listaccount_domain=your-slug&hd_jwt=firstpart.secondpart.thirdpart
JWT authentication allows you to securely provide access to permissioned articles based on the user's access level. This ensures your chatbot can access private content while maintaining your security policies.
How did we do?
Deleting an Article
Getting Article Versions
